:root{--bg: #F7F5F1;--panel: #FFFFFF;--panel-raised: #EFEBE3;--border: #E1DCD1;--text: #1D2126;--text-muted: #6B6E76;--text-faint: #9B9DA3;--accent: #308684;--accent-dim: #E1F4F4;--accent-contrast: #FFFFFF;--waiting: #3E6E97;--waiting-dim: #DCEAF5;--done: #3F7F52;--done-dim: #DEF0E2;--alert: #C8432F;--alert-dim: #FBE1DA;--font-display: "Space Grotesk", sans-serif;--font-body: "Inter", sans-serif;--font-mono: "IBM Plex Mono", monospace;--radius: 10px;color-scheme:light}@media (prefers-color-scheme: dark){:root{--bg: #15181C;--panel: #1D2126;--panel-raised: #262B32;--border: #2E333B;--text: #ECEEF1;--text-muted: #8B919B;--text-faint: #5B616B;--accent: #5AC2C1;--accent-dim: #133434;--accent-contrast: #0A2020;--waiting: #6C93B8;--waiting-dim: #263544;--done: #6FA97D;--done-dim: #223027;--alert: #E1604F;--alert-dim: #402420;color-scheme:dark}}*{box-sizing:border-box}html,body,#root{height:100%;margin:0;touch-action:manipulation}body{background:var(--bg);color:var(--text);font-family:var(--font-body);-webkit-font-smoothing:antialiased}button,input,textarea,select{font-family:inherit;color:inherit}::selection{background:var(--accent-dim)}.app{display:flex;flex-direction:column;height:100vh}.topbar{display:flex;align-items:center;gap:1.5rem;padding:1rem 1.5rem;border-bottom:1px solid var(--border);flex-shrink:0}.wordmark{color:var(--text);display:inline-flex;align-items:center;gap:10px;height:34px}.logo-mark{height:34px;width:auto;flex-shrink:0;display:block}.wordmark span{font-family:var(--font-mono);font-weight:400;font-size:12px;color:var(--text-faint);text-transform:uppercase;letter-spacing:.08em;line-height:26px;display:inline-block}.tabs{display:flex;gap:4px;background:var(--panel);padding:4px;border-radius:var(--radius)}.tab{border:none;background:transparent;color:var(--text-muted);padding:7px 14px;border-radius:7px;font-size:13px;font-weight:500;cursor:pointer;display:flex;align-items:center;gap:6px}.tab:hover{color:var(--text)}.tab.active{background:var(--panel-raised);color:var(--text)}.tab .count{font-family:var(--font-mono);font-size:11px;color:var(--text-faint)}.tab.active .count{color:var(--text-muted)}.search{background:var(--panel);border:1px solid var(--border);border-radius:8px;padding:8px 12px;font-size:13px;width:100%;max-width:240px;outline:none}.search:focus{border-color:var(--accent)}.search::placeholder{color:var(--text-faint)}.body{flex:1;display:flex;overflow:hidden}.list{flex:1;overflow-y:auto;padding:.5rem 1rem 2.5rem}.empty-state{color:var(--text-faint);text-align:center;padding:80px 20px;font-size:14px}.row{display:flex;align-items:center;justify-content:space-between;gap:1.5rem;padding:.8rem 1rem;border-radius:var(--radius);cursor:pointer;border:1px solid transparent;margin-bottom:2px}.row:hover{background:var(--panel)}.row.selected{background:var(--panel-raised);border-color:var(--border)}.row-topline{display:flex;align-items:center;gap:12px;width:150px;flex-shrink:0}.row-main{flex:1;min-width:0}.row-reporter{width:160px;text-align:right;font-size:12px;color:var(--text-faint);font-family:var(--font-mono);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex-shrink:0}.status-pill{font-family:var(--font-mono);font-size:10px;font-weight:500;text-transform:uppercase;letter-spacing:.06em;padding:4px 8px;border-radius:5px;text-align:center;white-space:nowrap;min-width:75px}.status-pill.open{background:var(--accent-dim);color:var(--accent)}.status-pill.waiting{background:var(--waiting-dim);color:var(--waiting)}.status-pill.done{background:var(--done-dim);color:var(--done)}.row-apartment{font-weight:600;font-size:14px;display:inline-flex;align-items:center;gap:8px;position:relative}.row-apartment.unassigned{color:var(--alert)}.row-desc{color:var(--text-muted);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}.row-time{font-family:var(--font-mono);font-size:11px;color:var(--text-faint);white-space:nowrap}.dot-unassigned{display:inline-block;width:6px;height:6px;border-radius:50%;background:var(--alert);flex-shrink:0}.drawer{width:420px;flex-shrink:0;border-left:1px solid var(--border);background:var(--panel);overflow-y:auto;padding:24px}.drawer-empty{width:420px;flex-shrink:0;border-left:1px solid var(--border);display:flex;align-items:center;justify-content:center;color:var(--text-faint);font-size:13px;padding:24px;text-align:center}.drawer-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:4px}.drawer-id{font-family:var(--font-mono);font-size:11px;color:var(--text-faint)}.drawer-close{background:none;border:none;color:var(--text-faint);cursor:pointer;font-size:18px;line-height:1;padding:2px 6px}.drawer-close:hover{color:var(--text)}.drawer-desc{font-size:15px;line-height:1.5;margin:12px 0 16px;padding:14px;background:var(--bg);border-radius:8px;border:1px solid var(--border)}.attachment-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(84px,1fr));gap:8px;margin-bottom:16px}.attachment-thumb{width:100%;aspect-ratio:1;object-fit:cover;border-radius:8px;border:1px solid var(--border);background:var(--bg);display:block}.attachment-error{display:flex;align-items:center;justify-content:center;color:var(--alert);font-size:18px}.attachment-thumb-btn{padding:0;border:none;background:none;cursor:pointer;display:block;width:100%}.attachment-thumb-btn .attachment-thumb{transition:opacity .12s}.attachment-thumb-btn:hover .attachment-thumb{opacity:.85}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:100;padding:20px;animation:overlay-in .12s ease-out}.modal-dialog{width:100%;max-width:360px;background:var(--panel);border:1px solid var(--border);border-radius:14px;padding:20px;box-shadow:0 12px 32px #00000040}.modal-title{font-family:var(--font-display);font-weight:600;font-size:16px;color:var(--text);margin-bottom:8px}.modal-body{font-size:13px;line-height:1.5;color:var(--text-muted)}.modal-actions{display:flex;gap:8px;margin-top:20px}.modal-btn-cancel,.modal-btn-danger{flex:1;padding:10px 0;border-radius:8px;font-size:13px;font-weight:600;cursor:pointer}.modal-btn-cancel{background:var(--bg);border:1px solid var(--border);color:var(--text-muted)}.modal-btn-cancel:hover{color:var(--text)}.modal-btn-danger{background:var(--alert);border:1px solid var(--alert);color:var(--accent-contrast)}.modal-btn-danger:hover{opacity:.9}.modal-btn-danger:disabled{opacity:.5;cursor:not-allowed}.lightbox-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000d9;display:flex;align-items:center;justify-content:center;z-index:100;padding:40px;animation:overlay-in .12s 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var(--border);background:var(--bg);color:var(--text-muted);font-size:12px;font-weight:500;cursor:pointer;text-transform:capitalize}.status-btn:hover{border-color:var(--text-faint);color:var(--text)}.status-btn.active.open{background:var(--accent-dim);border-color:var(--accent);color:var(--accent)}.status-btn.active.waiting{background:var(--waiting-dim);border-color:var(--waiting);color:var(--waiting)}.status-btn.active.done{background:var(--done-dim);border-color:var(--done);color:var(--done)}.status-btn:disabled{opacity:.5;cursor:not-allowed}.ticket-delete-btn{width:100%;margin-top:8px;padding:9px 0;border-radius:7px;border:1px solid var(--border);background:transparent;color:var(--text-faint);font-size:12px;font-weight:500;cursor:pointer}.ticket-delete-btn:hover{border-color:var(--alert);color:var(--alert)}.ticket-delete-btn:disabled{opacity:.5;cursor:not-allowed}.waiting-reason-input{width:100%;margin-top:10px;background:var(--bg);border:1px solid var(--border);border-radius:7px;padding:9px 11px;font-size:13px;outline:none}.waiting-reason-input:focus{border-color:var(--waiting)}.apartment-select{width:100%;background:var(--bg);border:1px solid var(--border);border-radius:7px;padding:9px 11px;font-size:13px;outline:none;-webkit-appearance:none;-moz-appearance:none;appearance:none;cursor:pointer}.apartment-select:focus{border-color:var(--accent)}.apartment-select.unassigned{border-color:var(--alert);color:var(--alert)}.meta-line{display:flex;justify-content:space-between;font-size:12px;color:var(--text-faint);padding:3px 0}.meta-line b{color:var(--text-muted);font-weight:500;font-family:var(--font-mono)}.comments{margin-top:10px;display:flex;flex-direction:column;gap:10px}.comment{background:var(--bg);border:1px solid var(--border);border-radius:8px;padding:10px 12px}.comment-meta{font-size:11px;color:var(--text-faint);margin-bottom:4px;display:flex;justify-content:space-between;font-family:var(--font-mono)}.comment-meta-right{display:flex;align-items:center;gap:8px}.comment-delete{background:none;border:none;color:var(--text-faint);font-size:15px;line-height:1;padding:0 2px;cursor:pointer}.comment-delete:hover{color:var(--alert)}.comment-delete:disabled{opacity:.4;cursor:not-allowed}.comment-text{font-size:13px;line-height:1.4}.no-comments{color:var(--text-faint);font-size:12px;padding:8px 0}.comment-form{display:flex;gap:8px;margin-top:12px}.comment-form textarea{flex:1;background:var(--bg);border:1px solid var(--border);border-radius:7px;padding:9px 11px;font-size:13px;resize:none;height:40px;outline:none}.comment-form textarea:focus{border-color:var(--accent)}.comment-form textarea.input-error{border-color:var(--alert)}.comment-form textarea.input-error:focus{border-color:var(--alert)}.comment-form button{background:var(--accent);color:var(--accent-contrast);border:none;border-radius:7px;padding:0 16px;font-weight:600;font-size:13px;cursor:pointer}.comment-form button:disabled{opacity:.5;cursor:not-allowed}.field-error{color:var(--alert);font-size:11px;line-height:1.4;margin-top:8px;padding:7px 10px;background:var(--alert-dim);border-radius:7px}@media (max-width: 768px){.app{padding-top:env(safe-area-inset-top)}.topbar{display:flex;flex-wrap:wrap;gap:12px 8px;padding:10px 12px;position:sticky;top:0;background:var(--bg);z-index:30}.logo-mark,.wordmark{height:38px}.wordmark{margin-left:4px;order:1}.logout-btn{order:2;margin-left:auto}.search{order:4;margin-left:0;width:100%;max-width:none;padding:12px;font-size:16px}.tabs{order:3;width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch;scrollbar-width:none}.tabs::-webkit-scrollbar{display:none}.tab{flex:1;flex-shrink:0;justify-content:center;padding:10px;min-height:44px}.list{padding:8px 10px calc(24px + env(safe-area-inset-bottom))}.row{display:flex;flex-direction:column;align-items:flex-start;gap:8px;padding:14px;margin-bottom:8px;background:var(--panel);border:1px solid var(--border)}.row:hover{background:var(--panel)}.row:active{background:var(--panel-raised)}.row-topline{display:flex;align-items:center;justify-content:space-between;width:100%}.row-time{font-size:11px;margin-left:auto}.row-main{width:100%;position:relative}.row-apartment{font-size:15px;margin-bottom:4px}.dot-unassigned{left:-12px}.row-desc{white-space:normal;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;line-height:1.4;font-size:13px}.row-reporter{width:auto;text-align:left;font-size:11px;margin-top:4px}.drawer{position:fixed;top:0;right:0;bottom:0;left:0;width:100%;z-index:40;padding:calc(14px + env(safe-area-inset-top)) 16px calc(120px + env(safe-area-inset-bottom));-webkit-overflow-scrolling:touch;animation:drawer-in .18s ease-out}@keyframes drawer-in{0%{transform:translateY(24px);opacity:0}to{transform:translateY(0);opacity:1}}@media (prefers-reduced-motion: reduce){.drawer{animation:none}}.drawer-empty{display:none}.drawer-header{position:sticky;top:calc(-14px - env(safe-area-inset-top));margin:calc(-14px - env(safe-area-inset-top)) -16px 0;padding:calc(14px + env(safe-area-inset-top)) 16px 10px;background:var(--panel);z-index:5}.drawer-close{font-size:20px;padding:8px 14px;min-width:44px;min-height:44px;background:var(--panel-raised);border-radius:8px}.drawer-desc{font-size:16px}.status-buttons{gap:8px}.status-btn{padding:13px 0;font-size:14px;min-height:48px}.apartment-select,.waiting-reason-input{padding:12px 11px;font-size:16px}.meta-line{padding:6px 0;font-size:13px}.comment-form{position:fixed;left:0;right:0;bottom:0;z-index:45;margin:0;padding:10px 12px calc(10px + env(safe-area-inset-bottom));background:var(--panel);border-top:1px solid var(--border)}.comment-form textarea{height:44px;font-size:16px}.comment-form button{min-height:44px;padding:0 18px}.error-banner{margin:10px 12px 0}}.error-banner{background:var(--alert-dim);color:var(--alert);padding:10px 14px;border-radius:8px;font-size:12px;margin:12px 24px 0}.logout-btn{background:var(--alert-dim);border:1px solid var(--alert);color:var(--alert);border-radius:8px;padding:7px 14px;font-size:12px;font-weight:600;cursor:pointer;flex-shrink:0;margin-left:auto}.logout-btn:hover{background:var(--alert);color:var(--accent-contrast);border-color:var(--alert)}.auth-loading{height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg);color:var(--text-faint);font-family:var(--font-mono);font-size:13px}.login-page{height:100vh;width:100%;display:flex;align-items:center;justify-content:center;background:var(--bg);padding:20px}.login-card{width:100%;max-width:360px;background:var(--panel);border:1px solid var(--border);border-radius:14px;padding:36px 32px 32px;display:flex;flex-direction:column;align-items:center;color:var(--text)}.login-logo{height:48px;width:auto;color:var(--text)}.login-subtitle{font-family:var(--font-mono);font-size:12px;color:var(--text-faint);text-transform:uppercase;letter-spacing:.08em;margin:10px 0 28px}.login-form{width:100%;display:flex;flex-direction:column}.login-form .field-label{margin-top:16px}.login-form .field-label:first-child{margin-top:0}.login-input{width:100%;background:var(--bg);border:1px solid var(--border);border-radius:8px;padding:11px 13px;font-size:14px;outline:none}.login-input:focus{border-color:var(--accent)}.login-input:disabled{opacity:.6}.login-submit{margin-top:24px;width:100%;background:var(--accent);color:var(--accent-contrast);border:none;border-radius:8px;padding:12px 0;font-size:14px;font-weight:600;cursor:pointer}.login-submit:disabled{opacity:.5;cursor:not-allowed}.login-form .field-error{margin-top:16px;margin-bottom:0}@media (max-width: 480px){.login-card{padding:32px 24px 28px;border-radius:12px}}